Shipping & Deliveries
We offer free delivery to our valuable customers all over the UK on orders of £30 minimum.
If your order is below £30, we charge only £3.99 regardless of your shipping address within the UK mainland. Shipping payment will be collected with the purchase. This price will be the final price for shipping cost to the customer.
In normal conditions, orders placed before 11am (GMT) on a business day will be
dispatched the same day, otherwise, within the next business day. Average
delivery time varies according to shipping destination. In general, orders are
delivered to UK mainland within 2-3 business days after shipping, unless otherwise stated.
Our
warehouse operates on Monday - Friday during standard business hours, except on
specific holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
For Scottish Highlands/islands,
Ireland, EU and other countries, you can see the shipping charge upon checking out once your address is added. However, please feel free to reach out to us to get a quote or estimation based on the wight, number of parcels, and the destination.
Failed deliveries
We use a courier service for the majority
of our dispatches, most of our couriers will attempt delivery and if
unsuccessful they will hold the goods in their nearest depot to you for
collection, or re-delivery (re-delivery charges may apply). If collection is not
made within 7 days the goods will be returned to us at a charge that will be
passed on to you.
If you have any questions, or had any
issue with your deliveries, please get in touch with us at wecare@feedo.shop or simply on any of our social media channels and we will do our best to
help.